Frequently Asked Questions

【Hotel facilities / Equipment】
Ask yourself for coronavirus in advance
It is assumed that the customer puts it in place as a countermeasure against the coronavirus and that it is under daily health care. However…Continue reading
【Others】
Guidance at check-in for corona measures
This facility requires the measurement of body temperature and the disinfection of hands when entering the facility as a measure against cor…Continue reading
【Hotel / Guest rooms】
About guest room ventilation in coronavirus
Guide to room ventilation for coronavirus
There is a circulator in each room for the ventilation of the guest's room. Please open the window…Continue reading
【Meals / Restaurants / Bars】
Guidance on Corona Correspondence at Restaurants
Guidance to customers using the restaurant
When entering the restaurant, please disinfect your mask and hands before entering.
Disposable gl…Continue reading
【Bathing / Baths】
About cooperation for using the large public bath during the summer season
Congestion is expected during the summer months when using the bathroom.
If congestion is expected, you may be asked to take a specified bat…Continue reading
【Bathing / Baths】
Notice of suspension of business on the rooftop Nihonkai Tenbo Jacuzzi
Because the Nihonkai Tenbo Jacuzzi on the rooftop is bubbly hot water, aerosol is likely to be generated and if aerosol enters the trachea, …Continue reading